FRESHWORKS FOR IT

IT performance, not software bloat.

Modernize IT, unify business teams, and realize fast time-to-value.

TCO, down. ROI, up

No-code workflows and powerful automations drive efficiency, eliminating repetitive tasks and boosting productivity.

Unified service and operations management on a single platform break silos, maximize service availability, improve resolution time, and reduce costs.

Customize quickly and easily by leveraging the no-code platform. All with expert onboarding, migration services, and 24/7 support.

Fast resolutions. Conversations, tickets, or both.

See how amazing customer service can be. Resolve customer issues quickly and easily in one seamless omnichannel solution. Self-service, conversations, tickets. Have it all.

Always-on ITOM

Freshworks for IT ensures you’re always up and running with intelligent Alert Management, On-Call Management, and Service Health Monitoring. It all adds up to less noise, less downtime, and more service availability.

Smarter, more intuitive ITAM

Freshworks for IT covers every aspect of asset management. Build a CMDB for all your hardware, software, and SaaS quickly and easily. You’ll optimize license usage, track asset life-cycles and warranties, and put responses and notifications on autopilot.

Streamlined business processes

Freshworks for IT streamlines, automates, and simplifies your business processes, eliminating the need for multiple tools while ensuring your whole organization gets a consistent service experience.