Mastering AI-Driven Customer Service
Artificial intelligence (AI) in customer service has been a longstanding discussion in the CX world, presenting challenges...
Nine Strategies to Foster Customer Trust and Loyalty
Building trust and loyalty is crucial for business success, as emphasized by CX speaker Zig Ziglar's quote:...
Begin Refactoring Monolithic Applications
Introduction to Domain-Driven Design on AWS: Refactoring Monolithic Applications This post introduces Domain-Driven Design (DDD) on AWS,...